Terms of use of Mmm Food and Drink Ltd gift cards

Mmm Food and Drink Ltd reserves the right to update and change the terms and conditions of our Mmm Food and Drink Ltd gift cards at any time.

This does not affect your legal rights.

Use of your Mmm Food and Drink Ltd gift card constitutes acceptance of our Terms and Conditions and we, therefore, recommend you read them carefully.

Mmm Food and Drink Ltd gift cards remain the property of Mmm Food and Drink Ltd who maintains the right to cancel the card in situations where it is deemed necessary to do so.

The value of your Mmm Food and Drink Ltd gift card can be redeemed in any Mmm Food and Drink Ltd stores in the UK.

The gift card balance cannot be exchanged for cash or redeemed against the purchase of another card.

The maximum amount that an individual Mmm Food and Drink Ltd gift card can hold is £500; this limit cannot be exceeded by performing balance transfers.

You can top-up or perform a balance enquiry by taking your card to the till point.

Validity

Your Mmm Food and Drink Ltd gift card is valid for a period of 12 months from the date of activation, after which any remaining balance will be removed, and the card will become invalid and no longer available for use.

Lost/Stolen/Damaged

In cases where your Mmm Food and Drink Ltd gift card is lost or stolen,

Mmm Food and Drink Ltd is unable to replace or reimburse the remaining balance on a card.

Mmm Food and Drink Ltd cannot be held responsible for any balance lost on a Mmm Food and Drink Ltd gift card as a result of theft or fraud.

Should your Mmm Food and Drink Ltd gift card become damaged, Mmm Food and Drink Ltd will be able to replace the card providing you still have the card in your possession and the necessary details can be obtained.

Crediting a Mmm Food and Drink Ltd gift card

Should you return product(s) purchased using a Mmm Food and Drink Ltd gift card for an exchange of a lesser value, any refund amount due will be credited to the original method of payment.

In the event that you may have discarded your Mmm Food and Drink Ltd gift card, a new Card will be issued to you with the refund amount applied.

If a partial refund is made for any purchase using a Mmm Food and Drink Ltd gift card and another method of payment, then any refund amount owing will be credited to the Mmm Food and Drink Ltd gift card in the first instance.

If the total to be refunded is more than originally paid by Mmm Food and Drink Ltd gift card, then any remaining refund balance will be refunded to the other method of payment used (debit/credit card or cash).

Governing Law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales.

You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Shop of the Year announced this week

mmm glug shop of the year 2018 finals

Grainger Street-based mmm… and glug… is one of just ten shops across the UK to make it to this week’s Guild of Fine Food’s 2018 Shop of the Year awards.

Judges from the guild, which recognises excellence in independent retail, recently visited the Newcastle store and carried out mystery shopping exercises, before announcing their overall winner in London this Thursday evening.

Owner Simone Clarkin, is delighted to be recognised for such a prestigious award, especially at a time when independent high street shops face pressure from supermarkets and out of town retailers.

She said: “When we originally opened our Grainger Market store back in 2008 we wanted to get people in the north east and beyond to think about what they eat and drink – and where it comes from.

“Over the past ten years, we have expanded twice within the Grainger Market and then in late 2017 into the city centre – all done during a climate of huge retail uncertainty.

“It is great to know that our efforts to provide great food and drink, and hopefully even greater customer service and advice to shoppers, has helped us reach this stage.

“We really hope that our ethos of being there to provide easy access to good food and drink to the region can help us to bring this prestigious award back the north east.

The Guild’s judges, which included Edward Berry of The Flying Fork, Stuart Gates, who has worked for both Harrods and Fortnum & Mason, award-winning retailer Tracey Colley and Georgina Mason from Gonalston Farm Shop, have rated and scored mmm… and glug… before agreeing to a winner.

This Thursday (20 September), the judging will reach an exciting finale when Simone Clarkin and others from the world of fine food gather at the Guild of Fine Food’s London base, to find out the winner of Shop of the Year 2018.

mmm… and glug… expanded its business with a move to larger headquarters in Newcastle city centre in late 2017 and plans to launch a ‘click and collect’ online shop, demo kitchen and event space in early 2019.

Earlier this year mmm… and glug… came out top in North East and Cumbria in the prestigious RateBeer.com awards.

The awards to breweries, pubs and retailers, sees beer lovers from dozens of countries rate their favourite tipples and where they buy or drink them.

Want to know more?

Sign up for news about our food, drink and tasting events …

mmm… and glug… in UK Shop of the Year finals

mmm glug shop of the year 2018 finals

mmm… and glug… is one of a handful of grocery shops across the UK to make it to the finals of the Guild of Fine Food’s 2018 Shop of the Year awards.

Shop of the Year mmm glug logoJudges from the guild, which recognises and promotes excellence in independent retail, will visit the Newcastle store and carry out a series of mystery shopping exercises, before announcing the overall winner in September.

Owner Simone Clarkin, is delighted to be recognised for such a prestigious award, especially at a time when independent high street shops face pressure from supermarkets and out of town retailers.

She said: “When we originally opened our Grainger Market store back in 2008 we wanted to get people in the north east and beyond to think about what they eat and drink – and where it comes from.

“Over the past ten years, we have expanded twice within the Grainger Market and then in late 2017 into the city centre – all done during a climate of huge retail uncertainty.

“It is great to know that our efforts to provide great food and drink, and hopefully even greater customer service and advice to shoppers has helped us reach this stage.

“We really hope that our ethos of being there to provide easy access to good food and drink to the region can help us to bring this prestigious award back the north east.

The Guild’s panel of highly experienced judges, which includes Edward Berry of The Flying Fork, Stuart Gates, who has worked for both Harrods and Fortnum & Mason, award-winning retailer Tracey Colley and Georgina Mason from Gonalston Farm Shop, will rate, score and feedback on every aspect of mmm… and glug… before agreeing to a winner.

On Thursday, 20 September, Shop of the Year 2018 will reach an exciting finale when the world of fine food gathers at the Guild of Fine Food’s London base, to find out the winners of Shop of the Year 2018.

mmm… and glug… expanded its business with a move to larger headquarters in Newcastle city centre in late 2017 and plans to launch a ‘click and collect’ online shop during its tenth year in business.

Earlier this year mmm… and glug… came out top in North East and Cumbria in the prestigious RateBeer.com awards.

The awards to breweries, pubs and retailers, sees beer lovers from dozens of countries rate their favourite tipples and where they buy or drink them.

Want to know more?

Sign up for news about our food, drink and tasting events …

Ananda’s Gourmet spice kits at mmm… and glug…

Ananda's Gourmet spice kitsThis Saturday (17 February 2018) we are holding a free tasting of Ananda’s Gourmet Indian curry spice kits at mmm… and glug…, with Indian-brewed beers to match.

Ananda’s spice packs are pre-mixed and perfectly proportioned to recreate the authentic flavours of India.

Each kit has its own shopping list (for any fresh ingredients) and an easy-to-follow recipe inside.

Ananda will be tasting her:

  • Paneer Masala
  • Hyderabadi Lamb Korma
  • Goan Prawn Curry
  • Indi Burgers.

We will also have the full selection of Ananda’s vegetarian, chicken, lamb and fish spice kits for you to choose from.

White Rhino Brewing Co.

We will also be tasting our new ‘White Rhino’ Indian-brewed IPA and lager on the day (over 18s only).

White Rhino Brewing Co, India’s first craft brewery, was set up by a team 
of young brewers with the aim of bringing both quality and variety to the Indian beer market.

Their goal was to make 
beer for India that would stand up to an international standard.

Want to know more?

Other tasting events at mmm… and glug… (all from 1pm)

  • Friday, 2 March – Spanish Cava tasting: Taste our amazing Villarnau Cava (Hint: ahead of Mother’s Day)
  • Saturday, 16 June – Firebrick Brewery tasting: Taste Firebrick’s Blaydon-brewed beers and sort the perfect Father’s Day gift.